EX PAYPAL, MUM OF THREE WITH A PHD!
Hi, I’m Talke
I spent 13+ years doing UX research & design in digital agencies in London and managing global teams across PayPal’s business portfolio. With over a decade of User Experience design and team management, I’m now offering my user experience consulting skills to European companies in need of reinvigorating their workforce, overhauling their processes and driving innovation.
My priority is to encourage human-centred design and create human-centred workflows as a means to power stronger companies that design successful products and services.
DEDICATION – EMPATHY – DILIGENCE
How I do it
I believe in using data and crowd-sourcing insights from within your team to work out the best path ahead.
My approach typically uses workshops and Miro to conduct deep dive analysis that gets to the root of the problem before identifying opportunities and possible solutions.
My aim is to give you the tools and strategy to make the changes you need to drive growth. And I firmly believe that you almost always already have the knowledge you need in-house, you just need to get to it, and that’s where I can help.
Why I do it
Although I held a senior position at PayPal for many years, I wanted to focus on topics I really care about: employee journeys, women and work, cross-team collaboration in remote settings and applying those in different companies and settings. As a mum of three, I love to work but I also have a re-newed focus that what I do adds value every day.
To me, that means offering my strategy and facilitation services to companies who want to actively improve their employee experience and retain and grow talent; and to work with management teams who support and empower female leaders and working moms in particular.
Because one thing is certain demographic change amongst many other changes means we have a talent gap and companies cannot afford to disregard women or stick to the belief that leadership can’t be done with reduced hours.
With these topics at it’s core I founded UX, my dear in January 2022.
Today I’m on a mission to match up company and employee expectations and to design processes that put people first.
While I believe that technology has definitely made work life easier, it has also complicated it. I want to help your company create better employee journeys, frictionless ways of working and engaged and motivated teams.
With employee journey mapping, workshop facilitation and Lego Serious Play, I help your employees feel valued, find fulfilment and re-commit to your company’s goals.
2. Deep Dive
The UX, my dear methodology
I believe all companies have the power to transform. To do that effectively, workshops help you to crowd-source in-house insights and allow you to then deep dive into the process, product and people areas you have uncovered as facing issues.
Only once you’re clear about the problems you’re solving can you optimise and grow from there – strategically and with your teams on board.
Why work with me?
It’s not enough to hunt down the next shiny thing or to keep hiring new staff because you can’t retain your existing talent. Instead of always running forwards, sometimes it’s crucial to stop, reflect and adjust your focus.
That’s where UX, my dear can help. Business strategy consulting that uncovers where your gaps lie and helps you build stronger processes, tools, ways of working or customer flows.
Unsure what it is you need but feeling stuck?
Book your free 30 min consultation call and let’s talk it through.
Get to know me
I’m a good listener with high emotional intelligence as well as a specialist generalist. All this combines into one excellent facilitator and strategist that gets everyone involved to get things done.
At my core I’m a mix of data & design, helping you get structure and clarity, but if you want to get personal, here are a few more things to get to know me…
- I’m a mum of three
- I have a PhD in Communications
- I believe in a greener more inclusive tomorrow
- I’m a bringer of positive energy
- I’m never without a pencil & sketchpad
- Myers-Briggs ENTJ and very goal-focused
- Favourite topics: Fintech, Feminism, Financial Empowerment… and sketching
What my clients say
“Talke identified processes and values that needed to be embedded into the ‘DNA’ of our organisation in order to be able to implement purpose-led strategic change at pace.”
Hilary Laing, COO/CFO Steady Media GmbH
“Talke held a remote workshop and presentation on Employee Journey Mapping which was incredibly interesting for the companies from our region. Talke is very on point and structured. She is organized, highly effective, and empathic at the same time. Her knowledge and experience of UX design are impressive and we had a lot fun as well.”
Diana Wieben, Project Management, Wirtschaftsförderung Nordfriesland
I believe in the power of networks with shared purpose. And if you are interested in building a diverse network of design and product leaders in tech – let’s connect.
My trusted network
Full Service agency for Social Media, Copy Writing, Video Creation, Templates & Brand
Writer, Editor, Content & Brand Strategist. Deeply knowledgable about SEO too.
Solopreneur, Developer, Performance Marketing pro, Product Owner, Lover of great products & teams
New partners always welcome
The agencies and consultants featured above are people that I’ve worked with directly, known for many years or where our values and ways of working perfectly align and supplement each other. The idea is to do business that is based on collaboration and the power of networks.
This is not paid advertising – it is simply a way to recommend other trusted experts.
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